/* ==========================================================================
   CONTACT-US.CSS — Vidhyant Mart Contact & Support Desk Page
   Extends global.css variables & styles | PWA & Mobile App Optimized
   ========================================================================== */

/* Page Wrapper */
.vm-contact-page {
  background-color: var(--bg, #F8FAF9);
  min-height: 100vh;
  padding-bottom: 70px;
  color: var(--text-primary, #1A1A2E);
}

/* Breadcrumb Navigation */
.vm-contact-breadcrumb {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
  color: var(--text-secondary, #6B7280);
  padding: 16px 0 6px;
  flex-wrap: wrap;
}

.vm-contact-breadcrumb a {
  color: var(--text-secondary, #6B7280);
  text-decoration: none;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  transition: color var(--transition-fast, 200ms ease);
}

.vm-contact-breadcrumb a:hover {
  color: var(--primary, #0D7C66);
}

.vm-contact-breadcrumb .sep {
  color: var(--text-light, #D1D5DB);
}

.vm-contact-breadcrumb .current {
  color: var(--primary, #0D7C66);
  font-weight: 600;
}

/* Hero Banner */
.vm-contact-hero {
  background: linear-gradient(135deg, var(--primary-dark, #095C4B) 0%, var(--primary, #0D7C66) 60%, var(--primary-light, #11A085) 100%);
  border-radius: var(--radius-xl, 24px);
  padding: 34px 30px;
  color: #FFFFFF;
  position: relative;
  overflow: hidden;
  margin: 12px 0 24px;
  box-shadow: 0 10px 30px rgba(13, 124, 102, 0.22);
}

.vm-contact-hero::before {
  content: '';
  position: absolute;
  top: -60px;
  right: -60px;
  width: 240px;
  height: 240px;
  background: radial-gradient(circle, rgba(242, 140, 56, 0.35) 0%, rgba(255, 255, 255, 0) 70%);
  border-radius: 50%;
  pointer-events: none;
}

.vm-contact-hero::after {
  content: '';
  position: absolute;
  bottom: -80px;
  left: 20%;
  width: 220px;
  height: 220px;
  background: radial-gradient(circle, rgba(255, 255, 255, 0.08) 0%, rgba(255, 255, 255, 0) 70%);
  border-radius: 50%;
  pointer-events: none;
}

.vm-hero-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: rgba(255, 255, 255, 0.16);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  padding: 6px 14px;
  border-radius: var(--radius-full, 9999px);
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.4px;
  text-transform: uppercase;
  color: var(--accent-50, #FFF7ED);
  border: 1px solid rgba(255, 255, 255, 0.25);
  margin-bottom: 12px;
}

.vm-hero-title {
  font-size: 32px;
  font-weight: 800;
  line-height: 1.25;
  margin: 0 0 10px;
  letter-spacing: -0.5px;
  color: #FFFFFF;
}

.vm-hero-subtitle {
  font-size: 14.5px;
  line-height: 1.6;
  color: rgba(255, 255, 255, 0.9);
  max-width: 680px;
  margin: 0 0 20px;
}

.vm-hero-stats {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.vm-hero-stat-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(255, 255, 255, 0.12);
  border: 1px solid rgba(255, 255, 255, 0.2);
  padding: 8px 14px;
  border-radius: var(--radius, 12px);
  font-size: 13px;
  font-weight: 500;
  color: #FFFFFF;
}

.vm-hero-stat-pill i {
  width: 16px;
  height: 16px;
  color: var(--accent, #F28C38);
}

/* ==========================================================================
   IMPORTANT NOTICE: UNBOXING VIDEO CALLOUT BANNER (User Request Highlight)
   ========================================================================== */
.vm-video-alert-banner {
  background: linear-gradient(135deg, #FFFBEB 0%, #FEF3C7 50%, #FDE68A 100%);
  border: 2px solid #F59E0B;
  border-radius: var(--radius-lg, 20px);
  padding: 22px 24px;
  margin-bottom: 28px;
  position: relative;
  overflow: hidden;
  box-shadow: 0 4px 16px rgba(245, 158, 11, 0.15);
}

.vm-video-alert-banner::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  width: 6px;
  height: 100%;
  background: #D97706;
}

.vm-video-alert-inner {
  display: flex;
  align-items: flex-start;
  gap: 18px;
}

.vm-video-alert-badge-icon {
  width: 50px;
  height: 50px;
  border-radius: var(--radius-md, 16px);
  background: #B45309;
  color: #FFFFFF;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 4px 12px rgba(180, 83, 9, 0.35);
  animation: vmVideoPulse 2.4s infinite;
}

@keyframes vmVideoPulse {
  0% { transform: scale(1); }
  50% { transform: scale(1.06); }
  100% { transform: scale(1); }
}

.vm-video-alert-content {
  flex: 1;
}

.vm-video-alert-header-row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 6px;
}

.vm-video-alert-pill {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  background: #D97706;
  color: #FFFFFF;
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.6px;
  padding: 3px 10px;
  border-radius: var(--radius-full, 9999px);
}

.vm-video-alert-title {
  font-size: 18px;
  font-weight: 800;
  color: #78350F;
  margin: 0;
}

.vm-video-alert-desc {
  font-size: 13.5px;
  line-height: 1.55;
  color: #92400E;
  margin: 0 0 14px;
}

.vm-video-alert-desc strong {
  color: #78350F;
}

.vm-video-steps-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 12px;
}

.vm-video-step-card {
  background: rgba(255, 255, 255, 0.75);
  backdrop-filter: blur(4px);
  border: 1px solid rgba(217, 119, 6, 0.3);
  border-radius: var(--radius, 12px);
  padding: 10px 12px;
  display: flex;
  align-items: center;
  gap: 10px;
}

.vm-video-step-num {
  width: 24px;
  height: 24px;
  border-radius: 50%;
  background: #D97706;
  color: #FFFFFF;
  font-size: 12px;
  font-weight: 800;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}

.vm-video-step-text {
  font-size: 12px;
  font-weight: 600;
  color: #78350F;
  line-height: 1.35;
}

/* Quick Support Action Channels (4 Cards) */
.vm-quick-channels {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
  margin-bottom: 30px;
}

.vm-channel-card {
  background: var(--card, #FFFFFF);
  border: 1px solid var(--border, #E5E7EB);
  border-radius: var(--radius-md, 16px);
  padding: 20px;
  display: flex;
  flex-direction: column;
  text-decoration: none;
  color: var(--text-primary, #1A1A2E);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition, 300ms ease);
  position: relative;
  overflow: hidden;
}

.vm-channel-card:hover {
  transform: translateY(-4px);
  box-shadow: 0 8px 24px rgba(13, 124, 102, 0.12);
  border-color: var(--primary-light, #11A085);
}

.vm-channel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 12px;
}

.vm-channel-icon {
  width: 44px;
  height: 44px;
  border-radius: var(--radius, 12px);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform var(--transition-fast, 200ms ease);
}

.vm-channel-card:hover .vm-channel-icon {
  transform: scale(1.08);
}

.vm-channel-icon--whatsapp {
  background: #DCFCE7;
  color: #16A34A;
}

.vm-channel-icon--call {
  background: #E0F2FE;
  color: #0284C7;
}

.vm-channel-icon--email {
  background: #FEF3C7;
  color: #D97706;
}

.vm-channel-icon--track {
  background: var(--primary-50, #ECFDF5);
  color: var(--primary, #0D7C66);
}

.vm-channel-badge {
  font-size: 11px;
  font-weight: 700;
  padding: 3px 8px;
  border-radius: var(--radius-full, 9999px);
  background: #F3F4F6;
  color: var(--text-secondary, #6B7280);
}

.vm-channel-badge--live {
  background: #DCFCE7;
  color: #15803D;
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.vm-channel-badge--live::before {
  content: '';
  width: 6px;
  height: 6px;
  background: #16A34A;
  border-radius: 50%;
  animation: vmPulseDot 1.8s infinite;
}

@keyframes vmPulseDot {
  0% { transform: scale(0.95); opacity: 0.8; }
  50% { transform: scale(1.3); opacity: 1; }
  100% { transform: scale(0.95); opacity: 0.8; }
}

.vm-channel-title {
  font-size: 15px;
  font-weight: 700;
  margin: 0 0 4px;
  color: var(--text-primary, #1A1A2E);
}

.vm-channel-desc {
  font-size: 12px;
  color: var(--text-secondary, #6B7280);
  margin: 0 0 14px;
  line-height: 1.4;
}

.vm-channel-action {
  margin-top: auto;
  font-size: 13px;
  font-weight: 600;
  color: var(--primary, #0D7C66);
  display: inline-flex;
  align-items: center;
  gap: 4px;
}

.vm-channel-card:hover .vm-channel-action {
  color: var(--accent-dark, #D97726);
}

/* Main Contact Layout (2 Columns) */
.vm-contact-layout {
  display: grid;
  grid-template-columns: 1.4fr 1fr;
  gap: 28px;
  margin-bottom: 40px;
  align-items: start;
}

/* Contact Form Card */
.vm-form-card {
  background: var(--card, #FFFFFF);
  border: 1px solid var(--border, #E5E7EB);
  border-radius: var(--radius-lg, 20px);
  padding: 30px;
  box-shadow: var(--shadow-sm);
}

.vm-form-header {
  margin-bottom: 22px;
  padding-bottom: 16px;
  border-bottom: 1px solid var(--border, #E5E7EB);
}

.vm-form-header-tag {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 700;
  color: var(--primary, #0D7C66);
  background: var(--primary-50, #ECFDF5);
  padding: 4px 10px;
  border-radius: var(--radius-sm, 8px);
  margin-bottom: 8px;
}

.vm-form-title {
  font-size: 22px;
  font-weight: 800;
  margin: 0 0 6px;
  color: var(--text-primary, #1A1A2E);
}

.vm-form-subtitle {
  font-size: 13px;
  color: var(--text-secondary, #6B7280);
  margin: 0;
}

/* Form Elements */
.vm-form-group {
  margin-bottom: 20px;
}

.vm-form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.vm-form-label {
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-size: 13px;
  font-weight: 600;
  color: #374151;
  margin-bottom: 6px;
}

.vm-form-label .req {
  color: var(--danger, #EF4444);
  margin-left: 2px;
}

.vm-form-label-hint {
  font-size: 11px;
  font-weight: 400;
  color: var(--text-secondary, #6B7280);
}

.vm-input-wrapper {
  position: relative;
  display: flex;
  align-items: center;
}

.vm-input-icon {
  position: absolute;
  left: 14px;
  width: 18px;
  height: 18px;
  color: var(--text-muted, #9CA3AF);
  pointer-events: none;
  transition: color var(--transition-fast, 200ms ease);
}

.vm-input-wrapper:focus-within .vm-input-icon {
  color: var(--primary, #0D7C66);
}

.vm-input-control {
  width: 100%;
  height: 48px;
  padding: 0 16px 0 44px;
  border: 1.5px solid var(--border, #E5E7EB);
  border-radius: var(--radius, 12px);
  font-size: 14px;
  font-family: inherit;
  color: var(--text-primary, #1A1A2E);
  background: #FFFFFF;
  transition: all var(--transition-fast, 200ms ease);
  outline: none;
}

.vm-input-control:focus {
  border-color: var(--primary, #0D7C66);
  box-shadow: 0 0 0 3.5px rgba(13, 124, 102, 0.12);
}

.vm-input-control::placeholder {
  color: var(--text-muted, #9CA3AF);
  font-size: 13.5px;
}

/* Select Box Styling */
.vm-select-wrapper {
  position: relative;
}

.vm-select-wrapper select {
  appearance: none;
  -webkit-appearance: none;
  -moz-appearance: none;
  cursor: pointer;
  background-color: #FFFFFF;
  padding-right: 44px;
}

.vm-select-arrow {
  position: absolute;
  right: 14px;
  top: 50%;
  transform: translateY(-50%);
  width: 18px;
  height: 18px;
  color: var(--text-secondary, #6B7280);
  pointer-events: none;
}

/* Dynamic Problem Hint Callout */
.vm-problem-hint {
  background: var(--primary-50, #ECFDF5);
  border: 1.5px solid rgba(13, 124, 102, 0.25);
  border-radius: var(--radius, 12px);
  padding: 12px 14px;
  margin-top: 10px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--primary-dark, #095C4B);
  display: none;
}

.vm-problem-hint.is-visible {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  animation: vmFadeIn 0.3s ease;
}

.vm-problem-hint i {
  width: 16px;
  height: 16px;
  color: var(--primary, #0D7C66);
  flex-shrink: 0;
  margin-top: 2px;
}

.vm-problem-hint a {
  color: var(--primary, #0D7C66);
  font-weight: 700;
  text-decoration: underline;
}

/* Highlighted Warning inside Hint when Damaged/Missing */
.vm-hint-video-reminder {
  background: #FFFBEB;
  border: 1px solid #F59E0B;
  border-radius: var(--radius-sm, 8px);
  padding: 8px 10px;
  margin-top: 6px;
  font-size: 12px;
  font-weight: 600;
  color: #B45309;
  display: flex;
  align-items: center;
  gap: 6px;
}

/* Urgency / Priority Pills */
.vm-priority-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
}

.vm-priority-option {
  position: relative;
}

.vm-priority-option input[type="radio"] {
  position: absolute;
  opacity: 0;
  width: 100%;
  height: 100%;
  cursor: pointer;
  margin: 0;
}

.vm-priority-box {
  border: 1.5px solid var(--border, #E5E7EB);
  border-radius: 10px;
  padding: 10px 8px;
  text-align: center;
  font-size: 12.5px;
  font-weight: 600;
  color: #4B5563;
  background: #FFFFFF;
  transition: all var(--transition-fast, 200ms ease);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  cursor: pointer;
}

.vm-priority-option input:checked + .vm-priority-box {
  border-color: var(--primary, #0D7C66);
  background: var(--primary-50, #ECFDF5);
  color: var(--primary-dark, #095C4B);
  box-shadow: 0 0 0 2px rgba(13, 124, 102, 0.15);
}

.vm-priority-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
}

.vm-dot--normal { background: var(--success, #10B981); }
.vm-dot--medium { background: var(--warning, #F59E0B); }
.vm-dot--urgent { background: var(--danger, #EF4444); }

/* Textarea */
.vm-textarea-wrapper {
  position: relative;
}

.vm-textarea-wrapper textarea {
  width: 100%;
  min-height: 110px;
  max-height: 220px;
  padding: 12px 14px;
  border: 1.5px solid var(--border, #E5E7EB);
  border-radius: var(--radius, 12px);
  font-size: 14px;
  font-family: inherit;
  color: var(--text-primary, #1A1A2E);
  background: #FFFFFF;
  resize: vertical;
  outline: none;
  transition: all var(--transition-fast, 200ms ease);
}

.vm-textarea-wrapper textarea:focus {
  border-color: var(--primary, #0D7C66);
  box-shadow: 0 0 0 3.5px rgba(13, 124, 102, 0.12);
}

.vm-char-counter {
  display: flex;
  justify-content: flex-end;
  font-size: 11px;
  color: var(--text-muted, #9CA3AF);
  margin-top: 4px;
}

/* File / Video Proof Upload */
.vm-upload-dropzone {
  border: 1.5px dashed #CBD5E1;
  border-radius: var(--radius, 12px);
  padding: 14px 16px;
  background: #F8FAFC;
  display: flex;
  align-items: center;
  gap: 12px;
  cursor: pointer;
  transition: all var(--transition-fast, 200ms ease);
}

.vm-upload-dropzone:hover {
  border-color: var(--primary, #0D7C66);
  background: var(--primary-50, #ECFDF5);
}

.vm-upload-icon {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  background: #FFFFFF;
  border: 1px solid #E2E8F0;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--primary, #0D7C66);
  flex-shrink: 0;
}

.vm-upload-text {
  flex: 1;
}

.vm-upload-text strong {
  display: block;
  font-size: 12.5px;
  color: #334155;
}

.vm-upload-text span {
  font-size: 11px;
  color: #94A3B8;
}

.vm-upload-preview {
  font-size: 12px;
  color: var(--primary, #0D7C66);
  font-weight: 600;
  display: none;
}

/* Submit Button */
.vm-submit-btn {
  width: 100%;
  height: 50px;
  border: none;
  border-radius: var(--radius, 12px);
  background: linear-gradient(135deg, var(--primary, #0D7C66) 0%, var(--primary-dark, #095C4B) 100%);
  color: #FFFFFF;
  font-size: 15px;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  cursor: pointer;
  transition: all var(--transition, 300ms ease);
  box-shadow: 0 4px 14px rgba(13, 124, 102, 0.3);
  margin-top: 6px;
}

.vm-submit-btn:hover {
  transform: translateY(-2px);
  box-shadow: 0 6px 20px rgba(13, 124, 102, 0.4);
}

.vm-submit-btn:active {
  transform: translateY(0);
}

/* Static Success State Feedback */
.vm-form-success {
  display: none;
  text-align: center;
  padding: 30px 16px;
  animation: vmFadeIn 0.35s ease;
}

.vm-success-icon-wrap {
  width: 72px;
  height: 72px;
  border-radius: 50%;
  background: #DCFCE7;
  color: #16A34A;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 18px;
  box-shadow: 0 6px 18px rgba(22, 163, 74, 0.25);
}

.vm-success-title {
  font-size: 22px;
  font-weight: 800;
  color: var(--text-primary, #1A1A2E);
  margin: 0 0 8px;
}

.vm-success-desc {
  font-size: 13.5px;
  color: var(--text-secondary, #6B7280);
  max-width: 440px;
  margin: 0 auto 20px;
  line-height: 1.5;
}

.vm-success-meta-card {
  background: #F8FAFC;
  border: 1px solid #E2E8F0;
  border-radius: var(--radius, 12px);
  padding: 16px;
  max-width: 400px;
  margin: 0 auto 24px;
  text-align: left;
  font-size: 12.5px;
}

.vm-meta-row {
  display: flex;
  justify-content: space-between;
  padding: 6px 0;
  border-bottom: 1px dashed #E2E8F0;
}

.vm-meta-row:last-child {
  border-bottom: none;
}

.vm-meta-label {
  color: #64748B;
}

.vm-meta-value {
  font-weight: 700;
  color: #0F172A;
}

.vm-meta-value--ref {
  color: var(--primary, #0D7C66);
}

.vm-reset-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: transparent;
  border: 1.5px solid var(--border, #E5E7EB);
  color: var(--text-primary, #1A1A2E);
  padding: 10px 22px;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition-fast, 200ms ease);
}

.vm-reset-btn:hover {
  background: #F1F5F9;
  border-color: #CBD5E1;
}

/* Right Sidebar Details */
.vm-contact-sidebar {
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.vm-side-card {
  background: var(--card, #FFFFFF);
  border: 1px solid var(--border, #E5E7EB);
  border-radius: var(--radius-lg, 20px);
  padding: 24px;
  box-shadow: var(--shadow-sm);
}

.vm-side-title {
  font-size: 17px;
  font-weight: 800;
  margin: 0 0 16px;
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--text-primary, #1A1A2E);
}

.vm-side-title i {
  color: var(--primary, #0D7C66);
}

/* Sidebar Unboxing Policy Highlight Card */
.vm-side-card--video-policy {
  background: #FFFBEB;
  border: 1.5px solid #FCD34D;
}

.vm-video-policy-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.vm-video-policy-item {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 12.5px;
  color: #78350F;
  line-height: 1.45;
}

.vm-video-policy-item i {
  width: 16px;
  height: 16px;
  color: #D97706;
  flex-shrink: 0;
  margin-top: 2px;
}

/* Contact List Details */
.vm-info-list {
  list-style: none;
  padding: 0;
  margin: 0;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.vm-info-item {
  display: flex;
  align-items: flex-start;
  gap: 14px;
}

.vm-info-icon {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  background: var(--primary-50, #ECFDF5);
  color: var(--primary, #0D7C66);
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  margin-top: 2px;
}

.vm-info-content {
  flex: 1;
}

.vm-info-label {
  font-size: 11px;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.6px;
  color: var(--text-secondary, #6B7280);
  margin-bottom: 2px;
}

.vm-info-value {
  font-size: 13.5px;
  font-weight: 600;
  color: var(--text-primary, #1A1A2E);
  line-height: 1.4;
}

.vm-info-value a {
  color: var(--text-primary, #1A1A2E);
  text-decoration: none;
  transition: color var(--transition-fast, 200ms ease);
}

.vm-info-value a:hover {
  color: var(--primary, #0D7C66);
}

.vm-info-sub {
  font-size: 11.5px;
  color: var(--text-secondary, #6B7280);
  margin-top: 2px;
}

/* Operational System Live Status */
.vm-status-banner {
  background: linear-gradient(135deg, #F0FDF4 0%, #DCFCE7 100%);
  border: 1px solid #BBF7D0;
  border-radius: 14px;
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 14px;
}

.vm-status-dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: #16A34A;
  box-shadow: 0 0 0 3px rgba(22, 163, 74, 0.25);
  flex-shrink: 0;
}

.vm-status-text {
  font-size: 12px;
  color: #166534;
  line-height: 1.4;
}

.vm-status-text strong {
  display: block;
  font-size: 13px;
  color: #14532D;
}

/* Vidhyant Promises List */
.vm-promise-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 12px;
}

.vm-promise-item {
  display: flex;
  align-items: center;
  gap: 12px;
  background: var(--bg, #F8FAF9);
  border: 1px solid var(--border-light, #F3F4F6);
  border-radius: var(--radius, 12px);
  padding: 12px 14px;
}

.vm-promise-icon {
  width: 32px;
  height: 32px;
  border-radius: var(--radius-sm, 8px);
  background: #FFFFFF;
  color: var(--accent, #F28C38);
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.06);
  flex-shrink: 0;
}

.vm-promise-text h5 {
  margin: 0;
  font-size: 13px;
  font-weight: 700;
  color: var(--text-primary, #1A1A2E);
}

.vm-promise-text p {
  margin: 2px 0 0;
  font-size: 11.5px;
  color: var(--text-secondary, #6B7280);
}

/* FAQ Section */
.vm-faq-section {
  margin-top: 36px;
  background: var(--card, #FFFFFF);
  border: 1px solid var(--border, #E5E7EB);
  border-radius: var(--radius-lg, 20px);
  padding: 32px;
  box-shadow: var(--shadow-sm);
}

.vm-faq-header {
  text-align: center;
  max-width: 600px;
  margin: 0 auto 28px;
}

.vm-faq-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  background: var(--accent-50, #FFF7ED);
  color: var(--accent-dark, #D97726);
  font-size: 12px;
  font-weight: 700;
  padding: 4px 12px;
  border-radius: var(--radius-full, 9999px);
  margin-bottom: 8px;
}

.vm-faq-title {
  font-size: 24px;
  font-weight: 800;
  margin: 0 0 6px;
}

.vm-faq-subtitle {
  font-size: 13px;
  color: var(--text-secondary, #6B7280);
  margin: 0;
}

.vm-faq-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}

.vm-faq-item {
  border: 1.5px solid var(--border, #E5E7EB);
  border-radius: 14px;
  overflow: hidden;
  background: #FFFFFF;
  transition: all var(--transition-fast, 200ms ease);
}

.vm-faq-item.is-open {
  border-color: var(--primary, #0D7C66);
  box-shadow: 0 4px 16px rgba(13, 124, 102, 0.08);
}

.vm-faq-question {
  width: 100%;
  padding: 16px 18px;
  background: none;
  border: none;
  text-align: left;
  font-size: 14px;
  font-weight: 700;
  color: var(--text-primary, #1A1A2E);
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  cursor: pointer;
  font-family: inherit;
}

.vm-faq-question i {
  width: 18px;
  height: 18px;
  color: var(--text-secondary, #6B7280);
  transition: transform var(--transition, 300ms ease);
  flex-shrink: 0;
}

.vm-faq-item.is-open .vm-faq-question i {
  transform: rotate(180deg);
  color: var(--primary, #0D7C66);
}

.vm-faq-answer {
  padding: 0 18px 16px;
  font-size: 13px;
  line-height: 1.6;
  color: #4B5563;
  display: none;
}

.vm-faq-item.is-open .vm-faq-answer {
  display: block;
  animation: vmFadeIn 0.25s ease;
}

/* PWA Mobile Floating Sticky Quick Bar */
.vm-pwa-bottom-bar {
  display: none;
  position: fixed;
  bottom: 0;
  left: 0;
  right: 0;
  background: #FFFFFF;
  border-top: 1px solid #E2E8F0;
  padding: 10px 16px;
  box-shadow: 0 -4px 16px rgba(0, 0, 0, 0.08);
  z-index: 99;
}

.vm-pwa-bottom-inner {
  display: flex;
  gap: 10px;
  max-width: 500px;
  margin: 0 auto;
}

.vm-pwa-btn {
  flex: 1;
  height: 44px;
  border-radius: 10px;
  font-size: 13px;
  font-weight: 700;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  text-decoration: none;
}

.vm-pwa-btn--whatsapp {
  background: #16A34A;
  color: #FFFFFF;
}

.vm-pwa-btn--call {
  background: #F1F5F9;
  color: #0F172A;
  border: 1px solid #CBD5E1;
}

@keyframes vmFadeIn {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Responsive Media Queries */
@media (max-width: 1024px) {
  .vm-quick-channels {
    grid-template-columns: repeat(2, 1fr);
  }
  .vm-contact-layout {
    grid-template-columns: 1fr;
  }
  .vm-video-steps-grid {
    grid-template-columns: 1fr;
  }
  .vm-faq-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 640px) {
  .vm-contact-hero {
    padding: 24px 18px;
    border-radius: var(--radius-md, 16px);
    margin: 8px 0 18px;
  }
  .vm-hero-title {
    font-size: 24px;
  }
  .vm-hero-subtitle {
    font-size: 13.5px;
  }
  .vm-video-alert-banner {
    padding: 18px 16px;
    border-radius: var(--radius-md, 16px);
  }
  .vm-video-alert-inner {
    flex-direction: column;
    gap: 12px;
  }
  .vm-video-alert-badge-icon {
    width: 44px;
    height: 44px;
  }
  .vm-video-alert-title {
    font-size: 16px;
  }
  .vm-video-steps-grid {
    grid-template-columns: 1fr;
    gap: 8px;
  }
  .vm-quick-channels {
    grid-template-columns: 1fr;
    gap: 12px;
    margin-bottom: 22px;
  }
  .vm-channel-card {
    padding: 16px;
  }
  .vm-form-card {
    padding: 20px 16px;
    border-radius: var(--radius-md, 16px);
  }
  .vm-form-title {
    font-size: 19px;
  }
  .vm-form-row {
    grid-template-columns: 1fr;
    gap: 14px;
  }
  .vm-priority-grid {
    grid-template-columns: 1fr;
  }
  .vm-side-card {
    padding: 20px 16px;
    border-radius: var(--radius-md, 16px);
  }
  .vm-faq-section {
    padding: 22px 16px;
    border-radius: var(--radius-md, 16px);
  }
  .vm-faq-title {
    font-size: 20px;
  }
  .vm-input-control {
    font-size: 16px; /* Prevents auto-zoom on iOS safari */
    height: 46px;
  }
  .vm-pwa-bottom-bar {
    display: block;
  }
  .vm-contact-page {
    padding-bottom: 90px;
  }
}